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The current website operates the current URL website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decides to use our Service, the current website.
If you choose to use our Service, then you agree to the collection and use of information concerning this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at The current URL unless otherwise defined in this Privacy Policy.
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us which is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with a small amount of data that are commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
(Tip and Tidy Limited – Waste Collection & Disposal Services)
Effective Date: 28th January 2025
Company Name: Tip and Tidy Limited
Company Registration Number: 16210376
Business Address: The Thatched Hoo Farm, Great Offley, Hitchin, Herts, United Kingdom, SG5 3ED
Contact Email: Tipandtidy@gmail.com
Contact Phone: 07926743472
These Terms and Conditions govern the waste collection and disposal services provided by Tip and Tidy Limited ("Company," "we," "us," "our") to its customers ("Customer," "you"). By using our services, you agree to be bound by these terms.
Tip and Tidy Limited offers the following services:
General waste or one-off item collection
House clearance services
Garden waste removal
Construction waste disposal
Furniture removal and disposal
Customers must provide accurate details of the waste to be collected at the time of booking.
A price estimate will be provided based on waste type, weight and volume.
A deposit will be required before collection, and then the outstanding balance is required after collection via [Bank Transfer or Cash].
Additional fees may apply for extra waste or special disposal requirements.
Tip and Tidy Limited reserves the right to refuse service if payment is not received in full.
The Customer must ensure that waste is accessible at the agreed date and location.
Hazardous materials (asbestos, chemicals, medical waste, flammable substances, etc.) are not to be collected.
Waste is transported to licensed disposal or recycling facilities in compliance with legal regulations.
A Waste Transfer Note (WTN) is issued for each collection, documenting waste details.
Customers must separate recyclables from general waste where applicable.
Waste must be properly packed and/or safe for handling.
Prohibited items must not be included in the collection.
Customers must comply with local waste disposal laws.
Cancellations must be made at least 24 hours in advance to qualify for a refund of the deposit.
No refunds will be issued if service is cancelled less than 24 hours before collection.
If a collection cannot be completed due to inaccessible waste or non-compliance with these terms, a call-out charge may apply.
Tip and Tidy Limited is not responsible for damage resulting from improper waste handling by the Customer.
We are not liable for indirect losses, including loss of business or inconvenience caused by delays or cancellations.
The Customer agrees to indemnify Tip and Tidy Limited against any legal claims arising from improper disposal of waste by the Customer.
Employees must wear appropriate PPE and follow safety procedures while handling waste.
Customers must ensure a safe environment for collection and inform us of any hazards.
If our staff deems the collection site unsafe, we reserve the right to refuse service.
Tip and Tidy Limited collects and stores Customer data solely for service delivery, billing, and legal compliance.
We will not share Customer information with third parties except as required by law.
Tip and Tidy Limited is not liable for service disruptions due to unforeseen circumstances, including but not limited to:
Extreme weather conditions
Road closures or accidents
Strikes or labour shortages
Natural disasters
Tip and Tidy Limited reserves the right to refuse or terminate services if:
The Customer fails to comply with these terms.
The Customer provides false or misleading information.
The service is being used for illegal or unethical purposes.
Any disputes will first be resolved through direct negotiation.
If unresolved, the matter will be referred to mediation before legal action is taken.
Tip and Tidy Limited reserves the right to update these Terms & Conditions at any time.
Customers will be notified of significant changes through our website or email.
By using our services, the Customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.
For further inquiries, please contact us at Tipandtidy@gmail.com
(Tip and Tidy Limited)
Tip and Tidy Limited is committed to responsible waste management and ensuring that all waste collection, transportation, and disposal activities comply with legal, environmental, and safety regulations. We aim to provide efficient and ethical waste disposal solutions while minimising ecological impact.
This policy applies to all employees, contractors, and customers of Tip and Tidy Limited who engage in waste collection, transportation, and disposal services.
Tip and Tidy Limited adheres to:
The Environmental Protection Act of 1990
The Waste (England and Wales) Regulations 2011
The Duty of Care Regulations
Local council and government regulations on waste disposal
Health & Safety at Work Act 1974
Customers must describe the waste to be collected and send photos.
Hazardous waste (e.g., asbestos, medical waste) is not collected under any circumstances.
Prices are determined based on the volume, weight, type of waste and how long it takes to remove.
Waste is handled by trained personnel wearing appropriate PPE.
Items are sorted based on recyclability and disposal requirements.
Items must be secured safely in the transport vehicle to prevent spillage (This does not include liquids).
Waste is transported to licensed waste disposal or recycling facilities.
A Waste Transfer Note (WTN) is issued for every collection, documenting the waste’s source, type, and destination.
Where possible, we prioritise recycling and reuse.
All waste is disposed of at licensed facilities that adhere to environmental regulations.
Customers must ensure waste is accessible for collection.
No prohibited items (e.g., hazardous waste, or illegal substances) should be included.
Customers must comply with local disposal laws when segregating waste.
Employees must follow safety protocols, including proper lifting techniques and wearing PPE.
Vehicles must be maintained and inspected regularly.
Any incidents, such as injuries or waste spillage, must be reported immediately.
Customer information is stored securely and only used for service-related purposes.
Any sensitive waste (e.g., documents containing personal data) must be shredded or disposed of securely.
Regular audits are conducted to ensure compliance with waste disposal regulations.
Customer feedback is collected to improve service efficiency and sustainability.
This policy is reviewed annually and updated in response to changes in regulations or operational needs.